Shift 10 AM to 6 PM. Evelyn showered with help, ate most of her lunch and walked to the mailbox and back. A little tired after PT.
The #1 Care Coordination Software for Home Care Agencies
Families call because they can’t see what happened today.
Caring Village gives each client a private village where caregivers log every visit and families check the app.
Rosa, the caregiver, posts her shift note from her phone. It shows up in the family’s web view of Evelyn’s Village.
- Priced per agency, not per seat
- Live in days
- Billed annually
Up and Running in Three Steps
No data migration and no IT project. Your first villages can be live in days.
Start here: Create a free account choose a Professional plan in My Subscription.
- 1
Create a Village
One per client, with the care plan, meds and key documents.
- 2
Invite the Circle of Care
Family, caregivers and outside providers, each with their own access.
- 3
Let the Updates Flow
Caregivers post from the field. Families check the app, not your phone.
- No data migration
- No IT project
Daily Updates Families Can See for Themselves
Visit notes, medications and appointments post as they happen, so your staff spend less time on status calls and more time on care.
- Shift notes from the field. Caregivers post each visit from their phone, so families see who came and how it went.
- Meds checked off as they’re given. Families see every dose without calling to ask.
- One shared calendar. Visits and appointments sit where the whole family can see them.
Who visited Mom today?
Wellness JournalThe caregiver’s shift note, posted from the field.
Did she take her evening meds?
MedicationsEach dose checked off as it’s given.
What did the aide notice?
Mood and SymptomsNoted right on the caregiver’s post.
What’s on her calendar this week?
Shared CalendarVisits, appointments and reminders in one place.
Runs Alongside Your Scheduling and Billing Software
Keep scheduling, EVV and billing where they are. Caring Village handles what they were never built for: keeping families informed, confident and loyal. If you are comparing systems, our home care software guide breaks down where each one fits.
- One private village per client. Family, caregivers and outside providers share one record.
- Access set person by person. Only members of a client’s village see that client’s information.
- Every client in one list. See each village, its members and its storage from one account. Start with a caregiver schedule template if you need to map the handoffs first.
How Agencies Keep Families Informed Today
Many agencies rely on phone calls, texts or the family portal inside their scheduling software. Here’s how those compare. For a practical rollout, see our caregiver communication plan and communication app comparison.
| Capability | Phone calls and texts | Family portal in your scheduling software | Consumer family apps | |
|---|---|---|---|---|
| One private space per client’s family | ||||
| Visit notes posted from caregivers’ phones | ||||
| Medication list with doses checked off | ||||
| Shared calendar the family can see | ||||
| Daily care plans answered during visits | ||||
| Set up and managed by your agency |
Built in Partly, or varies by vendorPartly Not available
- Runs alongside your scheduling software
- Priced per agency
Why Agencies Caring Village
Less time on the phone, a stronger pitch to families, and a price that doesn’t grow per seat.
Fewer “What Happened Today?” Calls
Families check the app, not your front desk.
A Differentiator You Can Sell
Stand out from agencies still offering a phone number and a binder.
Live in Days, Not Quarters
No migration and no IT project to get started.
Priced per Agency, Not per Seat
Add clients and family without a per-user meter.
Five-Minute Updates, Fewer Check-In Calls
A care manager and two families on what changed once updates moved into Caring Village.
“With the report, with Caring Village, five minutes, I’m done. Talk about efficiency.”
Gina Puccinelli, Care Manager
- Family updates in 5 minutes, not 15
- Families know exactly where to look
- One record for the whole care team
“One thing it does is it prevents, or it decreases the amount of times that my husband and I might bother the staff.”
Irene, parent coordinating her son’s paid caregivers
- Fewer check-in calls to the staff
- Every shift start and end, posted
- Real-time notes and photos
“I do actually feel like this app helped me to feel a lot more connected to Grandma.”
Family caregiver and legal guardian
- Closer to Grandma, day to day
- Early signs flagged for the medical team
- One record since 2020, home to facility
Each quote is word for word from its video. Irene’s and the granddaughter’s stories describe family experiences with paid caregivers, not agency results.
Pricing
Choose Your Capacity
One village is one client and their circle of care. Every plan includes the same full feature set, so plans differ by capacity only.
Network fits: up to 25 villages for $999.99 a year.
Staff time back each month
30 hours
$758 of staff time vs $83/mo for your plan
Estimated return $674/mo
Adjust assumptions
Assumes a Caring Village update takes about 5 minutes, as care manager Gina Puccinelli describes in her case study. An estimate for planning, not a guarantee.
Community
$499.99/yr
Billed annually
- Up to 10 villages
- 50 members per village
$4.17 per client / month
Every premium feature
- Ad-free experience
- Shared calendar and messaging
- Customizable care plans
- Google Calendar integration
- Printable care calendar
- Customizable document folders
- Wellness journal export
- Medication Adherence Report
- Care Plan Log Report
- User Access Controls
- Enhanced sharing features
- Increased file and data storage
Network
$999.99/yr
Billed annually
- Up to 25 villages
- 100 members per village
$3.33 per client / month
Every premium feature
- Ad-free experience
- Shared calendar and messaging
- Customizable care plans
- Google Calendar integration
- Printable care calendar
- Customizable document folders
- Wellness journal export
- Medication Adherence Report
- Care Plan Log Report
- User Access Controls
- Enhanced sharing features
- Increased file and data storage
Hub
$1,499.99/yr
Billed annually
- Up to 50 villages
- 100 members per village
$2.50 per client / month
Every premium feature
- Ad-free experience
- Shared calendar and messaging
- Customizable care plans
- Google Calendar integration
- Printable care calendar
- Customizable document folders
- Wellness journal export
- Medication Adherence Report
- Care Plan Log Report
- User Access Controls
- Enhanced sharing features
- Increased file and data storage
Custom
Managing more than 50 clients? The team sizes a plan around your client count and your care teams.
Talk to UsCreate a free account, then choose a Professional plan in My Subscription.
Every plan includes
- Ad-free experience
- Shared calendar and messaging
- Customizable care plans
- Google Calendar integration
- Printable care calendar
- Customizable document folders
- Wellness journal export
- Medication Adherence Report
- Care Plan Log Report
- User Access Controls
- Enhanced sharing features
- Increased file and data storage
- Bank-level encryption
- Members-only villages
- Never sold or shared
- iPhone, Android and web
FAQ
Questions Agencies Ask Before They Start
Anything else about your agency’s setup goes straight to the Caring Village team.
Ask the TeamDoes Caring Village replace our scheduling or billing software?
It runs alongside it. Keep scheduling, EVV, billing and payroll in the software you already use.
Caring Village is where each client’s family, your caregivers and outside providers stay in sync.
They share the wellness journal, medications, calendar, care plans, messages and documents.
What counts as a village?
One village is one client and their circle of care.
Community covers up to 10 villages, Network up to 25 and Hub up to 50.
If you serve more than 50 clients, the team will size a plan for you.
Who can see a client’s information?
Only the members of that client’s village. Each person gets their own access.
Information shared in a village is visible only to its members.
Caring Village protects data with bank-level 256-bit encryption.
Do family members and caregivers pay to join?
No. Joining a village as a member is free, and members are included in your plan.
Community allows up to 50 members per village, and Network and Hub allow up to 100.
They can use the iPhone or Android app, or the web.
How is a Professional plan billed?
Annually. Community is $499.99 a year, Network is $999.99 and Hub is $1,499.99.
Every plan includes every premium feature, so tiers differ by capacity only.
How long does setup take?
Days, not quarters. In week one you stand up a village per client with the care plan, medication list and key documents.
Then you invite the circle of care, and caregivers start logging notes and meds from the field.
There is no data migration or IT project.
Can Caring Village sync with our calendars?
Yes. Caring Village currently connects with Google Calendar only, not Outlook or Apple calendars.
Every plan also includes a printable care calendar.
How do we get started?
Create a free account, then choose Community, Network or Hub in My Subscription.
For a custom plan or a walkthrough, talk with the Caring Village team.
Can we export our records?
Yes. You can export Medication Logs, Care Plan Reports, the Wellness Journal and Calendar.
Documents you upload stay available to download from each client’s village.
What help do we get setting up?
The Caring Village team helps you size your plan and answers setup questions directly.
Families and caregivers join from an email invite, and joining a village is free for them.
Ready to Coordinate Care?
Create your free account, then choose Community, Network or Hub in My Subscription.
Serving more than 50 clients? The team can build a custom plan with you.
Create an Account Or book a walkthrough first- Used by over 85,000 families
- 4.6 stars on the App Store