Privacy Policy

Caring Village Privacy Statement

Last Updated: March 9, 2026

This Privacy Policy describes how Caring Village, LLC collects, uses, and protects personal information when users access the Caring Village Platform.

The Platform includes the Caring Village website, web application, and mobile applications.

1. Information We Collect

We collect information you provide directly, including:

  • name
  • email address
  • phone number
  • account credentials
  • billing information
  • caregiving information entered by users

Users may also store health-related information voluntarily.

2. Automatically Collected Information

We automatically collect certain technical data including:

  • device type
  • browser information
  • IP address
  • operating system
  • pages visited
  • timestamps of activity

This information helps us improve the Platform.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • operate the Platform
  • remember user preferences
  • analyze usage patterns

Users may manage cookies through browser settings.

4. How We Use Information

We use collected information to:

  • operate and maintain the Platform
  • provide caregiving coordination features
  • process subscriptions
  • communicate with users
  • improve our services
  • protect security and prevent misuse

5. Sharing Information

We do not sell personal information.

Information may be shared with:

  • service providers assisting with platform operations
  • authorized members of a user’s village
  • legal authorities if required by law

6. Your Privacy Rights

Users may request to:

  • access their data
  • correct inaccurate information
  • request deletion of personal information

California residents may exercise rights under the California Consumer Privacy Act.

Caring Village does not sell personal information.

7. Data Retention

We retain personal information as long as necessary to:

  • provide services
  • maintain accounts
  • comply with legal obligations

Data may be deleted or anonymized when no longer required.

8. International Data Transfers

The Platform operates from the United States.

By using the Platform, you acknowledge that your information may be transferred to and processed in the United States.

9. Security

We implement reasonable safeguards designed to protect personal information.

However, no method of data transmission or storage is completely secure.

10. Children's Privacy

The Platform is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

11. Updates to This Policy

We may update this Privacy Policy periodically. Continued use of the Platform after updates constitutes acceptance.

12. Contact

For privacy questions or requests:

Caring Village, LLC
1550 Wilson Blvd Ste 700 PMB646
Arlington, VA 22209

Email: info@caringvillage.com